Tutorial Program FAQs

Do you offer drop-in tutoring?

For the Fall 2023 semester, we are not offering drop-in tutoring, except for select Computer Science courses. You must schedule an appointment through the LARC-WC Online tile in your Student Portal for all other courses. Times, locations (for in-person) and any Zoom links for Computer science courses with drop-in drop-in tutoring labs are available on the third tab of our Fall 2023 Course Support List. However, we often have same-day tutoring slots available, which can be booked through our front desk in-person, or by calling 707-664-4401.

How do I schedule a tutoring appointment?

To schedule an appointment with the Tutorial Program or the Writing Center, you’ll need to register for a free account with our online scheduling system. To access this service, simply click on the LARC-WC Online tile in your Student Portal. For detailed instructions on how to set up your account and schedule your first appointment, please note that we have full instructions for accessing and using WC Online: LARC Appointment Guide.

How many subject-specific tutoring appointments can I schedule per week in WC Online?

You can schedule two 1-hour appointments per week. You may also make up to two additional appointments in our Writing Center each week.

How do I cancel my WC Online tutoring appointment?

To cancel your appointment, login to your account through your Student Portal by clicking on the LARC-WC Online tile. Select your appointment, then click on "Cancel Appointment" on the pop-up window. You will be asked to confirm the cancellation. Please note that appointments need to be cancelled a minimum of 24 hours in advance whenever possible. If you need to cancel an appointment last minute, please contact our help desk at larcdeskw@sonoma.edu, or call 707-664-4401 during our business hours: Monday through Thursday, 9:00 am - 5:00 pm, and Friday, 9:00 am - 4:00 pm.

What if I can’t find an appointment time that works for me?

As a student support service, we try to offer flexibility in scheduling appointments. If there are no appointments that work with your schedule, please fill out our form - Can't Find an Appointment? - come by our front desk, call us at 707-664-4401, or email our help desk at larcdeskw@sonoma.edu, and we will see how we can help.

How do I know if there is subject-specific tutoring for my course?

There are two places you can check to see if there’s subject-specific tutoring for your course:

1.) On the homepage of the LARC Website, we have a spreadsheet linked that lists all of the courses we support with subject-specific tutoring, embedded lab tutoring, and/or Supplemental Instruction (Note: this will be available during Fall and Spring semesters only).

2.) You can also view all of the courses we currently offer in the drop-down menu of our online scheduling system, accessed through your Student Portal.

I don’t see a tutor available for my course. Are there other support options available?

There are a couple of options if your course is not listed in our schedule:

1.) You can fill out our Academic Support Request form. This form gives us a better picture of the type of help you need, so that we can check in with our current staff to see if anyone can support you. We cannot not guarantee a tutor will be hired. For some subjects, we may refer you to another student support service on campus.

2.) As a second option, you can email our help desk at larcdeskw@sonoma.edu to see if we have a tutor that can help with that subject, as sometimes they may be able to cover different levels of a course.

How do I access my appointment?

To access an in-person appointment, simply come to the LARC (first floor of the University Library) about 5 minutes before your scheduled appointment. Check in at our front desk, and the Student Ambassador on duty will direct you to your tutor. 

To access an online appointment over Zoom, login to our scheduling system through the LARC-WC Online tile in your Student Portal and click on your appointment, which will show up on your screen in yellow. In the window that opens up, you will see a Zoom link at the top of the tutor profile. Simply click on the Zoom link, and your appointment will start! Please note: do not attempt to go into your appointment early, as other students may be finishing up their appointments. For more information on accessing appointments, please check our our Zoom Student Guide to Online LARC Services.