WC Online FAQs

What is WC Online?

WC Online is a scheduling platform used by the Learning & Academic Resource Center to manage appointments, and for online appointment access.

How do I access WC Online?

You can access it through your SSU Portal, just as you do email, LoboConnect, Parking, My SSU, and more. Look for the purple tile with the bird on it!

How do I make an account?

Simply click on the LARC Tile in your Student Portal, then follow the directions to set up your account. On subsequent visits, you will be taken straight to the schedule itself. Please note: you will need to use your Sonoma State email in the brief registration form.

I am having trouble setting up a profile, and/or accessing my account. What can I do?

Please email our help desk at larcdeskw@sonoma.edu, call us at 707-664-4401, or drop by our front desk during business hours! Our staff will then guide you through setting up and accessing a WC Online account.

My account has been disabled. What do I do?

Accounts will be automatically disabled after you have three no-shows (meaning you fail to show up for three appointments, and don't cancel ahead of time). To get the account re-enabled, you must email our Administrative Support Coordinator, at estesg@sonoma.edu 

What is the LARC's no show policy?

If you cannot make it to your appointment, you can login to the schedule, select your appointment, and scroll down in the pop-up window to "Cancel appointment." We ask that you provide at least 2 hours notice, though we realize this is not always possible. If you are cancelling with less than 24 hours to go, or you have difficulty cancelling the appointment, please reach out to us at 707-664-4401, or larcdeskw@sonoma.edu. Please provide your name, the appointment date and time, and the tutor's name - the more detail, the easier it is for our staff.